Order Processing

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on your location and chosen shipping method. Please note that delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses

RealBeauty.lk ships to addresses within and does not ship to P.O. boxes or APO/FPO addresses.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

RealBeauty.lk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

RealBeauty.lk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside .

Returns Policy

Our Return / Refund / Cancellation Policy provides detailed information about options and procedures for returning your order.

Contact Information

If you have any questions about this Shipping and Delivery Policy, please visit our website at https://realbeauty.lk.